As part of EMPLOYER's
comprehensive emergency preparedness and business continuity plan, this
document establishes the broad parameters of our corporate-wide response to influenza. It outlines specific steps EMPLOYER takes to safeguard
employees' health and
well-being during a flu while ensuring EMPLOYER's ability to maintain essential operations and continue providing essential services to our customers. In addition, it provides guidance on how EMPLOYER intends to respond to specific operational and Human Resources issues in the event of a pandemic
well-being during a flu while ensuring EMPLOYER's ability to maintain essential operations and continue providing essential services to our customers. In addition, it provides guidance on how EMPLOYER intends to respond to specific operational and Human Resources issues in the event of a pandemic
EMPLOYER has
identified and designated as essential personnel certain employees whose jobs
are vitally important to EMPLOYER's continued operation in emergencies.
EMPLOYER expects only designated essential personnel to be available for work
during an influenza pandemic. EMPLOYER acknowledges, however,
that even essential personnel might become ill and unavailable to work or not
be able to reach our worksite because of conditions beyond their own or
EMPLOYER's control. Consequently, EMPLOYER and its subsidiaries, affiliates,
and industry partners have devised and agreed on back-up arrangements under which
designated personnel in locations outside our respective areas are trained and
equipped to fulfill the duties of unavailable essential employees. In addition,
EMPLOYER has equipped our most essential personnel with all the resources,
including computers, cell phones, and back-up generators, that essential
employees will need to work remotely during emergencies.
EMPLOYER provides a
list of essential personnel to all managers and employees as well as outside
parties with a need to know.
EMPLOYER acknowledges
that during an influenza pandemic local, state, or federal
authorities might prohibit or severely curtail individuals' access to and use
of public services and public transportation; close or prevent access to
buildings or public highways; isolate or quarantine buildings' occupants; and
prevent inter- or intrastate delivery of goods and services. EMPLOYER cannot
predict and has no control over such authorities' actions and acknowledges its
legal duty to comply with outside authorities' directives. EMPLOYER, however,
is prepared to continue key “bare bones” operations from a number of remote
work locations, including essential employees' home offices. EMPLOYER has
installed at all remote work locations all the equipment necessary for off-site
telecommuting operations. In addition, EMPLOYER has designated a secure website
through which essential personnel can communicate with each other and outside
authorities.
EMPLOYER takes a
number of steps to minimize to the extent practicable exposure to and spread of
infection in the workplace, which is an ideal site for contagion because of
workers' close proximity to one another. As appropriate, EMPLOYER recommends
measures that employees can take to protect themselves outside the workplace
and encourages all workers to discuss their specific needs with a family
physician or other appropriate health or wellness professional.
Ill employees: EMPLOYER expects
employees who contract the flu or have been exposed to infected
family members or others with whom employees have been in contact to stay home
and seek medical attention as necessary and appropriate. EMPLOYER expects such
workers to notify EMPLOYER as soon as possible of exposure or illness, using
EMPLOYER's secure telephone hotline, which channels calls to our emergency response
call center.
At EMPLOYER's
discretion or the direction of outside authorities, EMPLOYER can require the
isolation and quarantine in EMPLOYER's on-site clinic of any infected employees
who come to work despite exposure or need for medical attention.
Vaccinations: EMPLOYER requires
all essential personnel to maintain up-to-date vaccinations and to obtain
annual EMPLOYER-paid flu shots, if available and not
medically contraindicated. EMPLOYER requires essential personnel to certify
that they have obtained the necessary inoculations and to maintain a copy of
that certification, which must be provided at EMPLOYER's request.
EMPLOYER is entitled
under our state's Pandemic and Emergency Health Preparedness
Act to receive from healthcare providers medical information created as a result
of employment-related healthcare services, such as inoculations, provided to
employees at EMPLOYER's specific request and expense when such information is
needed to process insurance claims. EMPLOYER maintains the confidentiality of
all such employee medical information.
Mandatory employee
training:
All employees are at risk of exposure to flu, viruses, both
in and outside the workplace; therefore, EMPLOYER requires all employees to
attend initial or annual refresher training annually to become informed about
what to do when a flu outbreak occurs.
Training, which is
customized for our business and conducted by a panel of outside experts and
representatives from our Training, Risk Management, and Plant and Facilities
sections, addresses information summarized in this document and, more
specifically, such issues as availability of flu shots;
symptoms and health effects of influenza, treatment, and sources to contact for
appropriate medical care; steps to take if exposure is suspected; company
representatives to whom to report known or suspected exposures, and procedures
for reporting exposure to co-workers, family members, friends, or others who
are ill with flu; proper use of EMPLOYER-provided personal protection
equipment; proper hygiene in the workplace and at home; and communications.
Training includes role plays based on scenarios developed to test employees'
understanding of EMPLOYER's planned emergency response.
Supervisors and Human
Resources are responsible for recording and maintaining documentation on every
employee's participation in required training.
Personal protection
equipment:
EMPLOYER maintains on site adequate supplies of recommended personal protection
equipment, such as face masks, eye protection, rubber gloves, and
anti-bacterial hand gels and wipes, which EMPLOYER can require workers to use.
EMPLOYER urges all
employees to speak with their personal physician about types and proper use of
personal protection equipment in the home.
On-site clinic: EMPLOYER's fully
equipped on-site health clinic is staffed at all times by full-time,
EMPLOYER-paid medical professionals who are trained to respond to workplace
medical emergencies and are familiar with all protocols to be followed during
an influenza pandemic.
On-site cafeteria: EMPLOYER has no
control over the independently owned and operated cafeteria in our building;
however, EMPLOYER strongly advises employees who are working on site during an
influenza pandemic to avoid purchases of foods whose sanitary
preparation cannot be verified and certified.
Facilities
maintenance:
EMPLOYER's Plant and Facilities manager regularly inspects the workplace for
signs of heating, air conditioning, or other equipment in need of replacement
or repair. EMPLOYER's Plant and Facilities staff coordinate closely with
EMPLOYER's cleaning and waste removal contractors to maintain our physical
plant in top condition.
EMPLOYER approves the
installation or use wherever possible of improved equipment or cleaning methods
to guard against the spread of infection in the workplace.
In the event of pandemic influenza, EMPLOYER grants all nonessential personnel
immediate administrative leave. EMPLOYER pays workers on administrative leave a
reduced salary, and continues such reduced salary for one-week periods up to a
maximum of six weeks. EMPLOYER monitors emergency conditions daily to determine
how long administrative leave must continue and, following consultation with outside
authorities, advises employees when to expect to return to work.
EMPLOYER's
established emergency response fund to which EMPLOYER allocates a portion of
annual revenues is one source on which EMPLOYER draws to pay employees on
administrative leave. Each year, EMPLOYER's board of directors sets the portion
of revenues
to be allocated to the emergency response fund.
to be allocated to the emergency response fund.
Family and medical
leave:
EMPLOYER places on family and medical leave any workers who
fall ill with flu or must be absent from work to care for an infected family member. EMPLOYER requires such employees to notify EMPLOYER as soon as possible of need for family and medical leave.
fall ill with flu or must be absent from work to care for an infected family member. EMPLOYER requires such employees to notify EMPLOYER as soon as possible of need for family and medical leave.
EMPLOYER allows
employees to use accrued paid annual and sick leave in lieu of unpaid family
and medical leave. EMPLOYER requires employees to take unpaid family and
medical leave once all accrued paid leave is used.
EMPLOYER requires all
employees to certify that they have received, read, and fully understand
EMPLOYER's family and medical leave policy and its use in a flu
outbreak.
(See EMPLOYER's related Family and Medical Leave Policy.)
(See EMPLOYER's related Family and Medical Leave Policy.)
EMPLOYER makes all
reasonable efforts to obviate the need for travel by taking advantage of
technology that allows us to communicate or otherwise operate electronically.
Generally, in the
event of an influenza pandemic, travel on EMPLOYER's behalf
is immediately suspended and limited to a select group of essential personnel
who have obtained required travel authorizations from EMPLOYER and, if
necessary, outside authorities.
Essential personnel
or other employees traveling anywhere on EMPLOYER's behalf and exposed to avian
flu or pandemic influenza are eligible for
workers' compensation benefits.
(See description of EMPLOYER's workers' compensation benefits.)
(See description of EMPLOYER's workers' compensation benefits.)
Workers are required
to notify their immediate supervisor and Human Resources of any change in
emergency contact information; they must do so within two weeks of a change.
When providing such information, employees, especially those who have children
or care for elderly relatives, should identify individuals on whom they can
depend if the employees themselves become sick at work and must be isolated and
quarantined in EMPLOYER's on-site clinic.
Human Resources is
directed to verify employees' emergency contact information twice a year, in
January and July. Human Resources conducts this verification process
electronically.
Supervisors are
required to maintain in the workplace and at home an up-to-date emergency contact
list for their unit or department.
Special needs and
accommodations:
EMPLOYER is required by law to notify first-responders about employees with
medical conditions that could be compromised because of an influenza pandemic. EMPLOYER urges such employees to confidentially
self-identify to Human Resources so that we are aware of and can prepare for
you to receive any special medical expertise you might require if you become
severely ill on the job. Human Resources maintains the confidentiality of any
information you provide, making it available solely on a need-to-know basis and
only when needed by emergency responders.
Outside authorities: EMPLOYER and its
Emergency Operations Team partner with local, state, and federal emergency response
and health agencies to ensure legal compliance with emergency response
protocols to which EMPLOYER is subject and to coordinate efforts to maintain
safety and security in and outside the workplace.
In the event of a
conflict between directives issued by EMPLOYER and directives issued by local,
state, or federal authorities, such as the federal Department of Homeland
Security, EMPLOYER directs all employees to obey all orders issued under local,
state, or federal law.
Action escalation: EMPLOYER's
Emergency Operations Team, which is responsible for ensuring our company's
ability to continue operating in emergencies, has devised a system under which
essential personnel can be directed to take specific actions at a specific time
based on a series of alerts (“Warning,” for example, or “Full Shutdown”) that
take into account the seriousness of conditions at hand. EMPLOYER trains all
essential personnel in the use and understanding of this communications system.
Call center: EMPLOYER's remote
emergency response call center is activated in the earliest stages of a serious
flu outbreak. Employees are instructed to call this center,
using EMPLOYER's secure hotline number, for pre-recorded messages and
assistance from live operators.
EMPLOYER provides
separate secure hotlines for communications with customers, suppliers, vendors,
and government officials. EMPLOYER communicates information about these
hotlines via its dedicated website.
Dedicated website: EMPLOYER maintains
a secure (password-protected) website, [provide url], that is devoted to pandemic flu issues generally and to EMPLOYER's responses
specifically. You will find on this easily navigable site a copy of this
document; easy-to-understand descriptions of influenza viruses and their health
effects; hygiene factsheets; recommended infection-control protocols for home,
workplace, and travel; copies of EMPLOYER's core travel, leave, pay, benefits
continuation, health and safety, and workers' compensation insurance policies;
our roster of essential personnel; contact information for EMPLOYER's Emergency
Operations Team, as well as key company officials available to you in an
emergency; and numerous links to local hospitals, first-responders, government
emergency response agencies (for example, Centers for Disease Control and
Prevention), and local, state, and federal public health and safety
organizations offering information that you and your family can use to protect
yourselves. Along with EMPLOYER's secure emergency information hotline, this
site is your one-stop source of information on what to do, when, and how in the
event of an influenza pandemic in our area.
If you have a
question to which you cannot find an answer on this website, please use the
“Ask Us” facility on the site or submit your question by email. Your question will be directed to the appropriate person, who is required to reply, in a non-crisis situation, within three days. If appropriate, your question and the answer, if not confidential and likely to be helpful to other employees, will be posted to the FAQ section of our website one day after your receipt of the response. EMPLOYER has designated a specific company representative to staff “Ask Us” in a crisis; however, you should be aware that EMPLOYER's ability to maintain this service could be compromised during a crisis.
“Ask Us” facility on the site or submit your question by email. Your question will be directed to the appropriate person, who is required to reply, in a non-crisis situation, within three days. If appropriate, your question and the answer, if not confidential and likely to be helpful to other employees, will be posted to the FAQ section of our website one day after your receipt of the response. EMPLOYER has designated a specific company representative to staff “Ask Us” in a crisis; however, you should be aware that EMPLOYER's ability to maintain this service could be compromised during a crisis.
With assistance from
Human Resources and designated representatives from our Risk Management/Safety
and Security, and Plant Facilities departments, EMPLOYER's Webmaster and
selected IT staff maintain and update this site regularly. EMPLOYER expects all
employees to know how to access this site and to become familiar with the
site's wide range of information, some of which is downloaded and distributed
periodically in emergency information packets mailed to every employee's home.
In addition to being
listed above, the url for our website is printed on all EMPLOYER communications
related to pandemic flu informational
posters found throughout the workplace, and a laminated Pandemic
Flu Resources list that your supervisor is required to
distribute to you. Printed in the form of a bookmark, the Resources list is
intended to be posted at your workstation near your telephone. Feel free to ask
your supervisor for additional copies to keep at home.
Other media channels: In an emergency,
EMPLOYER consults with outside authorities to coordinate dissemination of
instructions or other important information as quickly as possible to all
employees. EMPLOYER communicates with employees via EMPLOYER's secure emergency
information hotline and dedicated website, local radio and television stations,
and secure websites of industry partners and affiliates. (See the section below titled Pandemic Flu Resources
List for information on these media and how to reach them.)
EMPLOYER maintains a
list of the names, telephone numbers, and web addresses of key EMPLOYER
representatives and designated essential personnel who are available to answer
your questions about Pandemic Flu Employer Guidance and
Actions. Your immediate supervisor, who is required to attend regular
information and training sessions on EMPLOYER's emergency response and
business-continuity planning and preparedness initiatives, as well as
designated representatives of our subsidiaries, affiliates, suppliers, and
industry partners, are directed to distribute up-to-date copies of this list,
as well as any additional related information or guidance employees, suppliers,
vendors, or customers might need.
The categorized list
of key internal and external contacts and all appropriate media through which
EMPLOYER communicates with employees also is available on our dedicated website.
When updated, a new copy of the list is mailed to each employee's home.
EMPLOYER's employee
assistance program (EAP) services remain available to you to the extent
practicable and reasonable during an influenza outbreak. EMPLOYER has
contracted with our EAP provider to make available to you a team of
crisis-management specialists with medical backgrounds. Our provider partners
with EMPLOYER and local authorities as appropriate to ensure the reasonable
availability and continued provision of critical information (such as where to
go to obtain medical assistance for yourself or ill family members), respite
care, use of personal protection equipment, psychological and emotional support
during a pandemic, including assistance and support following
the death of an infected family member.
Contact information
for our EAP is maintained on our dedicated website, published on posters throughout
the workplace, and included in information packets mailed to every employee's
home.
EMPLOYER's Emergency
Preparedness and Business Continuity Plan is the result of many hours of
discussion and planning with industry partners, public health experts, and
other appropriate parties. EMPLOYER regularly reviews and shares this plan (and
any updates to the plan) with EMPLOYER's affiliates and industry partners,
insurers, designated first-responders, local healthcare facilities, and local,
state, and federal government authorities, all of whom play a role in ensuring
your safety and well-being in an emergency. In addition, EMPLOYER regularly
tests implementation of the plan.
EMPLOYER makes
available on written request printed copies of EMPLOYER's complete Emergency
Preparedness and Business Continuity Plan, which includes the foregoing summary
of EMPLOYER's response to an influenza pandemic.
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